GUZLI

guzli.com

CX AI agents across channels

Build and deploy AI agents that handle support, sales, and product guidance across chat, email, and voice.

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Overview

Guzli is a platform for building, testing, deploying, and optimizing AI agents that handle customer experience, support, sales, and product guidance across chat, email, and voice channels. It lets you connect data sources like websites and help centers, define procedures in plain language, and deploy agents to channels like WhatsApp, Slack, and phone. It is for businesses of all sizes that want to automate customer interactions and increase revenue.

How it works

Guzli lets you build agents by connecting data sources like your website, help center, Notion, and Google Drive. You define the agent's role and set guardrails, then write procedures in plain language that the agent follows step by step, with actions built in. You can test agents with real customer scenarios before going live, and deploy them across channels with a single click.

Key capabilities

Agents can be deployed across chat (website, WhatsApp, Facebook Messenger, Slack, SMS, Telegram, Instagram, Discord), email, voice (phone), and via API. The platform includes a helpdesk where AI and humans work from the same conversation, with features like suggested replies, conversation summaries, and the ability to take over from the AI. It also offers a Copilot that can answer questions about customers and help fix issues.

Who it is for

Guzli is for businesses of all sizes, from small businesses and side projects to enterprises. It is used by teams in retail and e-commerce, technology, travel and hospitality, financial services, education, and fitness and wellness. The platform is designed for customer support, sales, and product guidance use cases, helping teams resolve issues end to end and increase revenue.

Pricing and limits

Guzli offers a Hobby plan at $39/month (billed yearly), a Standard plan at $119/month (billed yearly), and a Pro plan at $399/month (billed yearly). There is also an Enterprise plan with custom pricing. Voice minutes are billed separately at $0.16/min for Standard and $0.14/min for Pro. Add-ons include removing branding ($29/month), custom domains ($19/month), and extra agents ($39/month).

Key features

No-code agent builder
Build AI agents with no code, connecting data sources like websites, help centers, Notion, and Google Drive.
Multi-channel deployment
Deploy agents across chat, email, voice, and more with a single click.
Procedures
Write procedures in plain language that agents follow step by step, with actions built in.
Integrations
Integrate with tools like Shopify, Stripe, Zendesk, Slack, and CRM systems.
AI-human collaboration
Use a helpdesk where AI and humans work from the same conversation, with features like suggested replies and conversation summaries.
Model playground
Access a playground to test different models and settings, including Claude, GPT, Gemini, and more.

Use cases

Customer support
Resolve complex support queries accurately across live chat, email, phone, Slack, and more.
Sales
Engage prospects, answer product questions, and guide conversations toward revenue.
Product guidance
Help customers find info and understand your products with a clear, on-brand voice.

Pricing & limits

From the official site · checked 10/10/2026

Hobby$39/month

Standard$119/month

Pro$399/month

EnterpriseCustom

See current pricing on the official site

Frequently asked questions about GUZLI

What is Guzli?: Guzli is a platform for building, testing, deploying, and optimizing AI agents for customer experience, support, sales, and product guidance across chat, email, and voice channels.
Who is Guzli for?: Guzli is for businesses of all sizes, from small businesses and side projects to enterprises, that want to automate customer support, sales, and product guidance across channels like chat, email, and voice.
How much does Guzli cost?: Guzli offers a Hobby plan at $39/month (billed yearly), a Standard plan at $119/month (billed yearly), and a Pro plan at $399/month (billed yearly). There is also an Enterprise plan with custom pricing.
Which channels does Guzli support?: Guzli agents can be deployed across chat (website, WhatsApp, Facebook Messenger, Slack, SMS, Telegram, Instagram, Discord), email, voice (phone), and via API.
Is there a free plan?: Yes, Guzli offers a free tier. The Hobby plan includes everything in Free, and the pricing page mentions a free tier with org-wide limits.