AI assistant builder for customer support
Build custom AI assistants trained on your data, deployable on your website, Slack, Teams, and more.
Description
Frida by GreenPT is a privacy-friendly AI assistant builder that lets you create custom chatbots trained on your own knowledge, such as FAQs, documentation, and product information. It is designed for customer support and internal help, and can be deployed on your website, Slack, Teams, and more. Frida is built on GreenPT's sustainable infrastructure, hosted in the EU, and is GDPR-compliant.
How it works
Frida runs on GreenPT's own green infrastructure, powered by renewable energy and hosted in data centres independently verified for their sustainability credentials. It automatically routes each conversation to the most efficient model capable of answering it well, and applies prompt caching, batched inference, and response compression to reduce token usage and energy consumption. This results in up to 40% lower CO2 emissions than hyperscalers and over 20% less energy usage.
Key capabilities
Frida offers custom AI agents that sound like your brand, with the ability to upload FAQs, documentation, and product information, or let Frida crawl your website automatically. You can structure your information into knowledge paths for products, policies, procedures, or any topic, and add rich content like images, videos, and downloadable files. The brandable chat widget lets you customize colors, fonts, logos, and welcome messages, with support for multiple languages.
Who it is for
Frida is for businesses and teams that want to automate customer support or internal help. It is suitable for small projects, growing teams, and larger organizations, with plans ranging from Individual to Business. The Individual plan includes 2 agents, 2 channels, and 10 knowledge paths, while the Business plan offers unlimited agents, unlimited channels, and 1000 knowledge paths.
Pricing and limits
Frida offers a 14-day free trial with full access, and you can cancel any time. Paid plans start at €49.99 per month for the Individual plan, €249.99 per month for the Team plan, and €399.99 per month for the Business plan. All plans include analytics, insights in CO2 and energy, and user feedback. The Business plan also includes WordPress and Sitemap auto-sync, Axiell Collections chat tools, and the ability to adjust footer text.
Pricing plans
From the official site · checked 10/10/2026Key Features
Custom AI Agents
Create AI agents that sound like your brand, with customizable tone and responses.
Knowledge Paths
Structure information into knowledge paths for products, policies, procedures, and more, with rich content support.
Brandable Chat Widget
Customize colors, fonts, logos, and welcome messages to match your brand, with multi-language support.
Multi-Channel Deployment
Deploy Frida on your website, Slack, Teams, WhatsApp, Discord, and via API, with one knowledge base.
Smart Integrations
Integrate with Shopify, WooCommerce, Notion, Google Drive, OneDrive, and Slack for seamless data access.
Sustainability Dashboard
Track energy consumption and carbon footprint of every interaction for sustainability reporting.
Use Cases
Website customer support
Automate customer support on your website with a custom AI assistant that answers questions 24/7.
Internal team help
Provide internal help to your team by deploying Frida on Slack or Teams, trained on your internal documentation.
Multi-channel engagement
Integrate Frida with WhatsApp, Microsoft Teams, Slack, and Discord to meet users where they are.
Sustainability reporting
Use Frida's sustainability dashboard to track energy consumption and carbon footprint for reporting.
Frequently asked questions about GreenPT
- What is Frida by GreenPT?
- Frida is an AI assistant builder by GreenPT that lets you create custom chatbots trained on your own knowledge, such as FAQs, documentation, and product information. It is designed for customer support and internal help, and can be deployed on your website, Slack, Teams, and more.
- Who is Frida for?
- Frida is for businesses and teams that want to automate customer support or internal help. It is suitable for small projects, growing teams, and larger organizations, with plans ranging from Individual to Business.
- Is Frida free?
- Frida offers a 14-day free trial with full access. After the trial, there are paid plans starting at €49.99 per month for the Individual plan, €249.99 per month for the Team plan, and €399.99 per month for the Business plan. All plans include a 14-day free trial.
- What platforms does Frida support?
- Frida can be embedded on your website as a widget, integrated with WhatsApp, Microsoft Teams, Slack, and Discord, and connected via API. It also supports WordPress and Sitemap import, and can pull data from Shopify, WooCommerce, Notion, Google Drive, and OneDrive.
